Beta Program Terms and Conditions

Effective Date: 1 March 2025

IMPORTANT: PLEASE SCROLL DOWN AND READ ALL OF THE FOLLOWING TERMS AND CONDITIONS (“BETA TERMS”) CAREFULLY. THESE BETA TERMS APPLY TO AND GOVERN YOUR PARTICIPATION IN OUR PUBLIC BETA PROGRAM AND YOUR ACCESS TO, EVALUATION AND USE OF OUR BETA PRODUCTS OR SERVICES MADE AVAILABLE TO YOU BY US AS PART OF THE BETA PROGRAM. BY ACCEPTING THESE BETA TERMS OR USING ANY OF OUR BETA SERVICES, YOU ARE AGREEING TO BE BOUND BY ALL OF THESE BETA TERMS. IF YOU DO NOT AGREE OR CANNOT COMPLY WITH THESE BETA TERMS, YOU SHOULD NOT PARTICIPATE IN OUR BETA PROGRAM AND SHOULD IMMEDIATELY DISCONTINUE YOUR USE OF ANY OF OUR BETA SERVICES. PLEASE REACH OUT TO US IF YOU REQUIRE ANY CLARIFICATION.

1. ELIGIBILITY AND PARTICIPATION

   1. The Ryt Bank Beta Program (“Beta Program”) is intended to make available any software, product, service, feature, functionality or other technology designated by YTL Digital Bank Berhad (“Ryt Bank”) as part of the Beta Program prior to general commercial release (“Beta Services”). The Beta Services may be made available to all or a selected number of participants from time to time for the purpose of providing Ryt Bank with feedback on the quality and usability of the Beta Services.

   2. You may participate in the Beta Program upon request or by Ryt Bank’s invitation, provided that you always meet the eligibility criteria as determined by Ryt Bank from time to time. The eligibility criteria includes, without limitation, that: (i) you are above 18 years of age; (ii) you are a Ryt Bank customer in good standing; and (iii) you have applied for the underlying Ryt Bank products or services that are required to access or use the Beta Services. Should you cease to meet Ryt Bank’s eligibility criteria at any time, Ryt Bank may immediately terminate your participation in the Beta Program with notice and without liability to you.

   3. You understand and agree that your participation in the Beta Program is voluntary and does not create a legal partnership, agency or employment relationship between you and Ryt Bank, and neither you nor Ryt Bank has any authority to bind the other party. You understand that your participation in the Beta Program does not obligate Ryt Bank to provide you with any Beta Services. Should Ryt Bank decide to provide you with any Beta Services, you agree to use and evaluate the Beta Services diligently and in accordance with these Beta Terms.

2. ACCESS TO BETA SERVICES

   1. In respect of any of the Beta Services made available to you:

      1. you shall follow all instructions from Ryt Bank in order to access and use the Beta Services;

      2. you may be required to provide certain information or create an account to access and use the Beta Services. Where applicable, you shall maintain the confidentiality and security of any password that is created or maintained as part of using the Beta Services, and shall notify Ryt Bank immediately of any actual or suspected unauthorised use of or access to any password or account;

      3. you shall comply with all applicable laws, rules and regulations governing the use, transmission and/or communication of content, in connection with your performance, participation, access and/or use of the Beta Services or the Beta Program;

      4. you shall comply with all of Ryt Bank’s applicable terms, guidelines, notices and policies, including but not limited to the following:

         1. Terms and Conditions of the respective Beta Services (available at Ryt AI Terms and Conditions);

         2. our general banking terms and conditions (available at https://www.rytbank.my/general-terms-and-conditions)

         3. Privacy Notice (available at https://rytbank.my/privacy-notice); and

         4. Terms of Use (available at https://www.rytbank.my/terms-of-use),  

         each of which may be updated or modified from time to time;

      5. you shall not make, use or offer the Beta Services for lease, rent, sale or reproduce, resell, distribute, lend or otherwise permit a third party to use the Beta Services;

      6. you shall not modify, customize, disassemble, decompile, decipher, prepare derivative works of, create improvements, derive innovations from, reverse engineer or attempt to gain access to any underlying technology of the Beta Services;

      7. you shall not knowingly or negligently use the Beta Services in a way that would abuse, interfere with, or disrupt Ryt Bank’s business or operation, or engage in activity that is illegal, fraudulent, false, or misleading; and

      8. you shall not use the Beta Services in a manner or for a purpose that would infringe, misappropriate or otherwise violate any intellectual property rights or other rights of any person or any applicable laws.

3. FEEDBACK

   1. The Beta Program and the Beta Features are made available to you for the purposes of evaluation and feedback, without any compensation or reimbursement of any kind from Ryt Bank (“Feedback”). The Feedback may include:

      1. providing Ryt Bank with insights on performance, usability, missing features, and any errors, issues or bugs encountered during the use of the Beta Services; and

      2. assisting in the troubleshooting process by supplying additional information, evidence or  context for to support the resolution of reported issues.

      You acknowledge the importance of communication between you and Ryt Bank during your use of the Beta Services and agree to receive related correspondence and updates from us with respect to the Beta Services. In the event you request to opt-out from such correspondence, Ryt Bank reserves the right to terminate your participation in the Beta Program and your use of the applicable Beta Services will be discontinued accordingly.

   2. Where you provide any Feedback regarding your use of the Beta Services, you acknowledge and agree that Ryt Bank owns all such Feedback provided, and that we may use and disclose your Feedback in any manner and for any purpose whatsoever, including to incorporate your Feedback into any of our products and services at any time at our sole discretion without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to Ryt Bank any and all right, title and interest that you may have in and to any and all Feedback. Should we choose to use or disclose such Feedback to any third party, we will either do so in a way that does not personally identify you or otherwise seek your express consent. Notwithstanding the foregoing, we reserve the right to disclose your identity to any third party who claims that any Feedback provided by you constitutes a violation of their rights, including intellectual property rights, proprietary rights, or the right to privacy. You hereby warrant that the Feedback does not and will not contain any material that infringes or violates the rights of any third party, or any material that is prohibited by applicable laws.

   3. As part of the Beta Program, in order to help Ryt Bank, its partners and third-party developers improve our products and services, you acknowledge that we will be collecting, storing, processing, monitoring and analysing diagnostic, technical and usage logs, data and information in connection with your access and use of the Beta Services (“Usage Data”) in accordance with our privacy notice, which is incorporated into this Beta Terms by reference. The Usage Data   may include, without limitation, general diagnostic and usage data, hardware identifiers, performance statistics as well as details about hardware and operating system specifications.

4. PROPRIETARY RIGHTS

   1. You acknowledge and agree that Ryt Bank owns all legal rights, titles and interests in and to the Beta Program, the Beta Services, Feedback and any and all intellectual property and other proprietary rights therein or arising therefrom, including but not limited to any and all copyrights, patents, patent applications, trade secrets, trademarks and other rights therein. Subject to your compliance with these Beta Terms, Ryt Bank grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Beta Services made available to you. To the extent that access to or use of the Beta Services requires or allows for you to download, use or install any software, Ryt Bank grants you a limited, non-exclusive, non-transferable, non-sublicensable, royalty-free license to the software for your internal use solely to use, access and/or evaluate the Beta Services. You acknowledge that your rights and licenses under this clause are revocable in our sole discretion.

5. CONFIDENTIALITY

   1. For the purpose of this clause, “Confidential Information” means, collectively, any information concerning the Beta Program, the Beta Services and any Feedback (including its nature and existence, features, functionality and screenshots) and any other information disclosed or to be disclosed by Ryt Bank to you in connection with the Beta Program.

   2. You agree that you will not disclose, publish or otherwise disseminate any Confidential Information to any person unless otherwise expressly permitted herein or agreed to in writing by Ryt Bank. You further agree to take reasonable precautions to prevent any unauthorised use, disclosure, publication or dissemination of Confidential Information, and to use the Confidential Information solely for the permitted use as set forth in these Beta Terms. You acknowledge that the breach of any confidentiality obligations under this clause could cause irreparable harm and significant injury to Ryt Bank which monetary damages cannot adequately remedy.

6. MODIFICATION AND TERMINATION

   1. Ryt Bank reserves the right to modify or terminate the form and nature of the Beta Program or the Beta Services, or your use of the Beta Services, to limit or deny access to the Beta Services and/or participation in the Beta Program at any time in our sole discretion, with notice and without liability to you. You understand and agree that if you use the Beta Services after the date on which these Beta Terms have changed, we will treat your continued use as your acceptance of the updated Beta Terms.

   2. These Beta Terms will remain in effect for as long as you use the Beta Services until the public release of the relevant services or features, upon which these Beta Terms will automatically terminate insofar as the relevant Beta Service is concerned.

   3. Any breach by you of any of your obligations under these Beta Terms or the Acceptable Use Policy may result in the immediate termination of your access and use of the Beta Services and your participation of the Beta Program.

7. DISCLAIMER OF WARRANTIES

   1. YOU HEREBY ACKNOWLEDGE AND AGREE THAT THE BETA SERVICES ARE PROVIDED BY RYT BANK AND ITS LICENSORS ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND YOUR ACCESS TO, PARTICIPATION AND/OR USE OF THE BETA PROGRAM OR THE BETA SERVICES, IS AT YOUR SOLE RISK. TO THE EXTENT PERMITTED BY APPLICABLE LAW, RYT BANK EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE BETA PROGRAM OR THE BETA SERVICES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

   2. RYT BANK MAKES NO WARRANTY THAT ANY OF THE BETA SERVICES WILL MEET YOUR REQUIREMENTS AND/OR THAT THE BETA SERVICES WILL BE UNINTERRUPTED, TIMELY, BUG-FREE OR ERROR-FREE, NOR DOES RYT BANK MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR THE ACCURACY OF ANY OTHER INFORMATION OBTAINED THROUGH THE SERVICES.

   3. YOU UNDERSTAND AND AGREE THAT THE BETA SERVICES: (A) ARE NOT COMPLETE IN DEVELOPMENT AND HAVE NOT BEEN COMMERCIALLY RELEASED BY RYT BANK; (B) MAY NOT BE FULLY FUNCTIONAL AND MAY CONTAIN BUGS, ERROS, DESIGN FLAWS OR OTHER PROBLEMS; (C) MAY NOT BE RELIABLE; (D) MAY NOT HAVE BEEN EVALUATED FOR REGULATORY OR LEGAL COMPLIANCE; (E) WHEN USED, MAY RESULT IN UNEXPECTED RESULTS, LOSS OF DATA OR OTHER UNPREDICTABLE DAMAGE OR LOSS TO YOU. RYT BANK EXPRESSLY DISCLAIMS ANY WARRANTY AS TO THE ACCURACY OR COMPLETENESS OF ANY INFORMATION, CONTENT OR DATA ACCESSED OR USED IN CONNECTION WITH THE BETA SERVICES.

8. LIMITATION OF LIABILITY

   IN NO EVENT SHALL RYT BANK OR ITS  AFFILIATES BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL AND/OR INCIDENTAL LOSS, EXEMPLARY OR OTHER DAMAGES RELATED TO THESE BETA TERMS AND/OR WHETHER DIRECT OR INDIRECT: (i) LOSS OF DATA, (ii) LOSS OF INCOME, (iii) LOSS OF OPPORTUNITY, (iv) LOSS OF PROFIT, AND (v) COSTS OF RECOVERY OR ANY OTHER DAMAGES, HOWEVER CAUSED AND BASED ON ANY THEORY OF LIABILITY, AND WHETHER OR NOT FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), VIOLATION OF STATUTE, OR OTHERWISE, AND WHETHER OR NOT RYT BANK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, RYT BANK’S MAXIMUM LIABILITY HEREUNDER IS LIMITED TO RM100.00.

9. INDEMNIFICATION

   You agree to hold harmless and indemnify Ryt Bank, our affiliates and subsidiaries, officers, directors, agents, and employees from and against any third party claim arising from or in any way related to (i) your breach of these Beta Terms, (ii) your use of the Beta Services and/or your participation in the Beta Program, or (iii) your violation of applicable laws, rules or regulations in connection with the Beta Program or the Beta Services.

v. March 2025